HOW CSGW WORKS

  • A crime has been committed or is about to be committed, and you know something about it.
  • Call CSGW at 1-800-222-TIPS (8477) 24 hours a day, 7 days a week. NO call-display. NO *69. NO recorded conversations.
  • Do not contact Crime Stoppers if you are the victim of a crime. You would need to contact the police directly.
  • Your information will be taken in strict confidence by a live call taker when you call in. Your anonymity is guaranteed. You don’t have to speak to police or testify in court. You will be asked questions by the call taker to ensure we understand what you are telling us.
  • A confidential code number will be assigned to you. Keep this number secret.
  • ALTERNATIVELY, you can submit an anonymous web tip. CLICK HERE to provide your information. You will be assigned a confidential code number and a password. Again, keep this secret. If the tip taker has any questions necessary to clarify your information, they will be noted here. Therefore, it will be up to you to check back.
  • CSGW acts as the intermediary and forwards your information to the police.
  • DO NOT TELL ANYONE THAT YOU HAVE CONTACTED CSGW. This includes the police! You must protect your anonymity as well.
  • You can add information to your tip at any time, should that be necessary. You will need your confidential code number to refer to when you call in, and you will need both your confidential code number and your password to log back into your web tip.
  • An update will only be provided for tips that were successful and used to help solve a crime. It will be up to you to check back.
  • If your tip is successful and leads to an arrest or a closed case, you will be eligible for a cash reward between $50 and $2,000 offered through Crime Stoppers. Instructions will be given on how to pick up your cash reward.

ONLINE WEB TIPS

Tipsters have the option of giving tips online. The process is secure and anonymous and is a very effective and efficient means of safely communicating with us. CSGW ensures the latest in IT protection for the program and our Tipsters to ensure anonymity and information confidentiality.

IMPORTANT

If your information is related to an emergency or imminent danger – do not call CSGW, call 911. You can request to be an anonymous source. CSGW is not the appropriate avenue for these calls.

 

FREQUENTLY ASKED QUESTIONS

Why wouldn’t I call the police?

There are a number of reasons why someone might not want to contact police with information about a crime. Perhaps they are intimidated by a uniformed officer, or don’t want to have a cruiser in the driveway for neighbours to see. They may have had a negative experience with police in the past. People with experiences with police in other countries may not have the same level of confidence and would rather not deal directly with an officer. Some are too close to the criminal activity and don’t want to be identified, as they would be identified if they dealt directly with police, and subsequently become involved in the court process.
If you don’t have a concern about speaking with police, we encourage you to work directly with them. CSGW is for people who would rather not.

What if I’m the victim of a crime?

If you are the victim of a crime you must report the crime to the police or a “Victim Services” program. A victim cannot report a crime to CSGW because the caller would need to be identified for the police report, and could also be identified by the information provided, thereby losing anonymity.

Is Crime Stoppers run by the police?

No. Although CSGW works closely with police and other investigative agencies, it is not a police program. A group of dedicated, concerned citizens make up the voluntary civilian Board of Directors and are responsible for all the decision-making and fundraising to promote awareness about the program and pay our Tipsters for their valuable information. CSGW encourages people to call with any information about any crimes already committed, those about to occur, or the whereabouts of wanted persons. CSGW is a program that allows you, the citizen, to get involved solving crime with no risk to yourself. You will never be asked your name or have to testify in court.

What does CSGW do with the information I give?

CSGW acts as an intermediary and will forward the tip information to the appropriate police authorities. The police and CSGW will work hand-in-hand with the information, and the police will inform CSGW if the tip was used in their investigation to help solve a crime. Therefore, it is important for the caller to call back for an update.

How much of a cash reward will I receive?

If the information leads to an arrest or closed case, the caller may be eligible for a cash reward. The reward is based on the type of crime, the accuracy of the information, the value of the seized drugs/property, and the number of charges laid. The Board of Directors will determine the reward amount. The reward will be between $50 and $2,000.

Does CSGW work?

Yes. Since the start of the Crime Stoppers concept, thousands of arrests have been made and substantial amounts of property and illegal drugs have been recovered. Check out our STATS

However, success of CSGW cannot be purely judged on statistics. The program has:

  • Created a greater awareness in the community that there is a crime problem
  • Provided an option for the community to fight back against crime
  • Improved relations between police, media and the community

CSGW has been accepted by police as a valid and effective partner. The public has embraced the program as a viable alternative to traditional methods of providing information.



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